UEi Service+ Pricing
UEi Standard Service Pricing
All UEi combustion analyzers have a standard 1-year warranty. Each recertification includes a 30-point inspection and extends the warranty for 1 more year for up to 10 years from the date of purchase.
Contractors who book recertification of a C160 series analyzer at www.ueitest.com/service within 12 months from either the date of purchase or the date of the last recertification will receive reduced service pricing that lowers the cost of ownership and 2 additional benefits:
All qualifying analyzers received for recertification through UEi Service+ are returned the same business day.*
UEi Service+ offers free shipping both to and from our service center. When customers book their recertification, they receive a prepaid UPS Ground shipping label.
WHY ANNUAL RECERTIFICATION?
The C160 series combustion analyzers are designed and manufactured in our UK factory.
Beyond a great product, we want to be sure your analyzer is working in peak condition for you. Returning your analyzer for annual recertification enables us to increase your standard 1-year warranty by 1 year up to 10 years from the date of purchase.
Through UEI Service+, we’ve made the task of returning your analyzer as low cost, easy and, fast as possible. That’s UEi’s commitment to you.
FAQ:
UEi analyzers include a helpful “Cal-Now” message to alert you when it’s time to recertify. Occasionally, the message will appear early. If this happens, register your analyzer at www.ueitest.com/service then call our customer service professionals at 1-800-547-5740 and we’ll resolve the issue for you.
UEi combustion analyzers are warranted to be free from defects in materials and workmanship for one year from the date of purchase. The warranty does not cover batteries, fuses, probes, consumables, or (in our judgment) physical damage or misuse.
If you have booked your service through a alternative channel besides ueitest.com/service, you will receive a 1-year warranty extension and a full inspection, but you will not receive free shipping or same day service.
Customers who recertify their analyzer outside of the 12-month warranty period will receive a warranty extension, a full inspection and will be charged at standard service pricing. Next year, the analyzer will be eligible for UEi Service+ provided recertification is booked through www.ueitest.com/service within 12 months.
We are unable to administer 24-hour service or preferred pricing through our distribution channels. For this reason, we strongly encourage customers to book their service directly online at ueitest.com/service.
If you have a legacy combustion analyzer (50, 70, 80, 120 or 150 series), we are unable to offer UEi Service+ due to the age and material cost of the product. We will soon be offering UEi Service+Legacy for these products. Details will be announced in mid-August 2022.
*Analyzers that include the additional NO (Nitric Oxide) sensor require a 48hr turnaround.